Sample help centre prepared for Savanna Car Hire by Annely Studios · demo content
Autovermietung Savanna Help Centre WhatsApp Savanna
Savanna Help Centre

Trouble on the road? Let's sort it out.

Live it, believe it, see it with Savanna

Tap what's happening. You get clear steps with a picture of exactly what to do – and if you still need us, one tap sends Savanna your problem, your vehicle and where you are.

What's happening?

Tap one
Accident or someone hurt? Do this first
Since – quality over quantity
24-hour back-up in Namibia
91 partner workshops & garages
200+ vehicles serviced in Windhoek
My vehicle

Everything about the car you're driving

Scan the QR sticker on the dashboard, or pick your vehicle. You'll see its tanks, tyre pressures, what's packed in it and the guides that match.

Fix a problem

Step-by-step help for what goes wrong on safari

Pick the problem. Follow the safe steps with the picture. Still stuck? One tap sends Savanna the problem, what you already tried and your location.

Camp set-up

Set up camp in minutes – step by step

Follow each step with the drawing. Practise once at pick-up in Windhoek – after that it's easy, even in the dark.

Know your vehicle

What's where on a Savanna camper

Tap a number to see what it is, what's normal and what never to do.

Tap a number – or use the buttons below

Driving in Namibia

The rules that keep you safe – and insured

Namibia's gravel roads are beautiful and unforgiving. These limits and tips come straight from Savanna's rental conditions.

Tyre pressure

Typical pressures for a loaded camping 4x4. Your vehicle's exact figures are under "My vehicle".

Own-risk areas

You pay for any breakdown help, recovery, towing or damage here.

    Not allowed

    Damage or recovery costs on these routes are charged to you.

      Order & requests

      Need something extra? Ask from the road

      Add equipment, extend your rental or report damage. We confirm availability and price on WhatsApp.

      Your order

      Prices are per day and will be confirmed by Savanna. Contract fee N$40 and cleaning fee N$300 may apply.

      Pick-up & return

      Tick these off and avoid surprises

      Your ticks are saved on this phone, so you can come back to the list on return day.

      FAQ

      Quick answers

      Full details are in Savanna's rental conditions.

      Rental conditions
      Emergency

      Accident, breakdown or someone hurt?

      1. Make it safe. Hazard lights on, warning triangle out, everyone away from the road.
      2. Help people first. Call the emergency numbers if anyone is hurt.
      3. Photos & police report. A full police report is compulsory for any damage.
      4. Call Savanna before you drive on, tow or repair anything.

      Savanna – 24-hour back-up

      Office

      Emergency services